Return Policy

Acceptance of Products

All orders shall be considered acceptable and without problems unless re-seller is notified in writing within seven (7) calendar days of receipt of products.   This includes any short shipments, incorrect products, damaged products or similar discrepancies. Once an order is received, products may only be returned with an authorization from re-seller; at their sole discretion.  Under no exception will returns be considered more than thirty (30) days after receipt. If approved for return, products will be subject to a 20% restocking fee. Re-seller cannot accept any opened merchandise for return.

Return Item Process

A Return Authorization is required for any items qualified to be returned. To request a Return Authorization, please submit the following information via e-mail to  
    Order Number
    Date product was received
    Reason for return authorization request

Return Items Time Limit

Items authorized for return must ship within 10 business days to receive appropriate credit.

Return Item Location will be provided upon return authorized approval .

Shipping for Returns
•    Return shipping fees for malfunctioning products will be provided by re-seller
•    Return shipping fees, for any other reason, will the responsibility of the client.

Credit for Returns

If a return is authorized and a refund granted, an appropriate credit will be applied to the credit card used for the original purchase.   

Return Shipping Packing

All items authorized for return should be packed in the original packaging.